Burswood Entertainment Complex appreciates and understands the problems associated with excessive gambling. As one of the founding members of the Western Australian Problem Gambling Support Services Committee (which sponsors the Gambling Help WA counselling programme), we promote a responsible and balanced approach to gambling.

If You Have a Problem

If you believe your gambling habits represent an emotional or financial risk to you or your family, self-exclusion may be an option for you to consider.

What is Self-Exclusion?

Self-exclusion is exactly as the name suggests, you may personally request to be excluded from entering the Casino. Self-exclusion is a simple and highly confidential process.

How to exclude yourself

Once you have decided that you wish to exclude yourself from entering the Casino, you may:

• Approach a staff member at the Security Podium on the main gaming floor; or
• Contact the Community Relations Team on +61 8 9362 7500; or
• Contact the Gaming Shift Manager (GSM) in person, or by telephone on +61 8 9362 7622.

A Security Department staff member or the GSM will assist you in completing the necessary documentation to give effect to the exclusion.

Download the full Self-Exclusion brochure.